Frequently Asked Questions
Find answers to common questions about our courses and services
General Questions
What is Course Crown Peak?
Course Crown Peak is an online learning platform that offers professional courses in web development, digital marketing, data science, design, business, and technology. We focus on practical, career-oriented education that you can apply immediately in your work.
Who are your instructors?
Our instructors are industry professionals with years of real-world experience in their respective fields. They bring practical knowledge and current industry insights to every course, ensuring you learn relevant, up-to-date skills.
Are the courses suitable for beginners?
Yes, many of our courses are designed for beginners with no prior experience. Each course clearly indicates its difficulty level (Beginner, Intermediate, or Advanced) and lists any prerequisites in the course description.
How long do I have access to a course after purchase?
Once you purchase a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Course Content & Learning
What format are the courses in?
Our courses include a combination of video lessons, written materials, practical exercises, and downloadable resources. Each course is structured with clear learning objectives and hands-on projects to reinforce your learning.
Can I learn at my own pace?
Absolutely! Our courses are self-paced, meaning you can start and complete them according to your own schedule. There are no deadlines or time restrictions once you're enrolled.
Do you provide certificates of completion?
Yes, upon successful completion of a course, you'll receive a certificate of completion that you can add to your LinkedIn profile or resume to showcase your new skills to employers.
What if I need help during the course?
We provide comprehensive support through our contact form, email, and phone support. While our courses are self-paced, we're always available to help clarify concepts or answer questions about the material.
Payment & Pricing
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted checkout system.
Are there any hidden fees?
No, we believe in transparent pricing. The price you see for each course is the total cost - there are no hidden fees, subscription charges, or additional costs after purchase.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with a course within 30 days of purchase, contact us for a full refund. Please see our Terms of Service for complete refund policy details.
Do you offer discounts or promotions?
We occasionally offer promotions and discounts. The best way to stay informed about special offers is to subscribe to our newsletter or follow our social media channels.
Technical Requirements
What do I need to take a course?
You'll need a computer or tablet with internet access and a modern web browser. Specific software requirements, if any, are listed in each course description. Most courses can be completed with free software and tools.
Can I access courses on mobile devices?
Yes, our platform is mobile-friendly and you can access course materials on smartphones and tablets. However, for hands-on exercises and projects, we recommend using a computer for the best experience.
What if I experience technical issues?
If you encounter any technical problems, please contact our support team immediately. We'll work quickly to resolve any issues so you can continue your learning without interruption.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support